Behavioral retention, proven.
They leave between visits, when nobody's talking. We fill that gap, in your voice, for less than you spend today.
Information was never the problem. Timing was.
What it is
Reads their history. Decides what to say. Holds it for approval. Sends under your name.
What we run
Behavioral memory. Every exchange, every photo, every miss. Remembered.
Intervention selection. The right move, from five years of data.
Approval queue. Your team approves before anything sends.
Safety escalation. Every message screened. Trouble alerts a human, always.
Your voice, your scope. Set per tenant. Enforced.
The result
What you do not need
No additional CRM. Works with what you have.
No app for patients. They already have your number.
Configure your brand once. Used every day after.
Manage it in one place. One queue. Everything.
See it in one place. Reported weekly.
Why this matters
Every vendor invents a lift number. We measure instead. Move the sliders.
You lose 12 patients a month today. We cost $1,800, and you already spend $2,000 on the work we take over, so net of that we are free.
Two levers. Small operators buy on labor. Large ones buy on retention. Under $250/patient/month, it doesn't clear, and we'll say so.
How it works
The record
Not licensed. One coach, five years, 620 people, 297,782 real messages.
Why it cannot be bought. Private messaging. No API, no scrape. A funded competitor starts at zero. Duration can't be bought.
What it already shows
Share of interventions where the patient acted next. Sample of 1,201, re-labeled, 81% agreement.
62% advance on a question. 29% on teaching, mostly a nod with no action.
14% resistance, worse than anything measured. It's also what every win-back campaign sends.
The science
Two literatures. Same mechanism. Never tested in the field, until now.
Senay, Albarracin & Noguchi, 2010. "Will I" beat "I will." A question makes you find your own reason.
Motivational interviewing meta-analysis, 36 studies. Unsolicited advice breeds resistance (r=.16). Resistance predicts worse outcomes (r=-.19).
Our archive is the field test neither one ran. Asking: 62% advance. Teaching: 29%, mostly a nod. Plain reminders: 14% resistance, worst of anything measured.
Every win-back campaign in this industry is a plain reminder. The literature calls that the most harmful move available.
Honest limits: the lab work is self-talk, not messaging. Only the pro/anti-change balance predicted outcomes, not raw frequency. Our numbers are observational, one operator, a first read.
Who it is for
Two-thirds quit within a year. Nausea in week two. A plateau at month four. Fixable, if caught.
8.4% monthly discontinuation$150 to $350/mo. A 6 to 24 month window. People drift off between labs.
$2,200 to $5,800 per patient per yearMiss four visits in month one: 80% cancel. Nothing watches for it.
33.6% annual churn, industry blendedNot a fit: episodic aesthetic practices, budget primary care. Under $250/patient/month, we'll say so on the first call.
See it before you commit
Your own scenarios, on the real screen: draft, approval, safety check, record. No sandbox number. A real person, on a call.
Prefer to see it live first? Ninety days, three operators, below.
Pilot program
Ninety days. Setup waived for a case study and anonymized data rights. Edit rate published weekly, from day one.
One GLP-1 program. One hormone or longevity clinic. One gym. Know your retention number? Let's talk.